The Client
- New Insurer with target of $600 Mn in GWP over 5-7 yrs
- Private lines, Commercial Lines and affinity
- Operating across the Nordic countries
- Contemi were the client's first choice for expanding their business into Sweden
Business Need
- Insurance solution with the full range of private lines insurance products.
- Possibility to have several brands
- Common reporting across countries
- Common system across LOB and countries
- Multiple distribution models
- Time to market of great importance both for product and tariff changes and new partners
- Flexible and user-friendly Data warehouse/reporting capabilities
- Multiple sales and distribution channels
- Easy to extend solution to include commercial lines
- Same solution across all Nordic countries
- Guarantee on deliveries from Contemi - Both time and cost
Approach and Execution
- Program and Project Management,
- Requirements Collection,
- Design, Development, Testing,
- Go Live and Support
- Clustered roll out to accelerate time to benefit.
Scope
- Implement three modules of CIS (Policy, claims and Data Warehouse)
- Project Management, Services, Projects
- Implement a fully functional, multi-site, insurance operation from the ground up within 3 months.
- CIS to be integrated with external third party systems, such as accounting, and public motor registry.
- Provide ability to add new products and modify existing products.
- Full role based implementation to reflect, and support, business and call centre operations.
- Ensure there is a robust and complete support process for the client once the system goes to production
Business Value Delivered
- Saving of approx. 30% over normal system implementation cost by parallel rollout of multiple brands
- Speedy Tariff changes leading to better UW results, savings of around 20% of potential losses.
- Minimal System downtime and efficient support procedures leading to better sales activities with topline impact of 10%
